Club Mahindra Virajpet, Coorg（库格维拉杰佩特马辛德拉俱乐部度假村） ★★★★★

The property was good. It was serene and calm. Staff were friendly

The road to the property is in bad condition. Buffet had mostly Indian cusine. Plates were not cleared and kept piling up on the table.

place was good and secured , which was important , we had good time in property ,

Area, food and facilities were nice. Lot of activities to relax.

There should be some car wash or cleaning facility

Room Facilities Dinner Food

Commercial, For every single event they charged money

Check in time was 02:00PM, but was asked to check out by 10:00AM. This was less than 24 hours even after paying high price

vegetarian breakfast needs a little bit improvement of taste

taste

Overall stay was good.

There was an issue with wifi for a longer time which was not acceptable from such a property group

Restaurant buffet variety and service needs to improve. Clear mention of cost for activities should be specific

Food service Staff lackadaisical

Comfortable, we were upgraded from studio to 1BR and it exceeded expectations. Large / comfortable

Not a big deal, property seems old - bathroom tiles are a little frayed ( no Urban clap used I guess)

The food was good. The activities are good too..the stay was comfortable....

Please arrange for buggies,not just for seniors and nursing mothers but for everyone.... people with health conditions might need it....it's very tiring to walk to and fro... especially with kids.... during harsh climate...

Breakfast was good,

Little more improvement on service side, no wifi in room no range for idea makes me iritated, actually i was going to take membership, now i have to think

break fast was good. overall good

freindliness

breakfast was very good, but limited menu for lunch/ dinner at a la carte restaurant .

I have booked 2 rooms for one night through online by entering my credit card number ,the total amount payable is about 16000 (incl tax) at hotel counter. During check in they have charged me 31950 first stating that they have no information about charges from booking .com, so charging as per rack rate, unfortunately i had no e mail access as there is no mobile signals, after a half an hour i got mobile signal and shown my e mail sent by booking .com . and they have returned me excess amount to me (16000). why don't u send an copy of e mail to hotel ( club mahindra) ?

Staff were generally courteous except one or two. Food is great with local options. Typical good stuff expected in a good resort.

Basic facilities like continuous hot water and bathtub missing in non-member superior room. While some things being chargeable is understandable, charging for plantation walk and bicycle (very pricey) is a turn off. Staff unavailable for activities like archery and cricket - need to go looking for them. Badminton court left in windy open is ridiculous. Nothing special about the location - this could have been anywhere - no views of the Coorg hills anywhere close.

Ambiance and atmosphere

No wifi

The humbleness and courtesy of the staff is really great. The cleanliness of the resort is also worth appreciating.

Each and every activity or service was paid. If you are charging such an hefty amount for the room, then atleast give 2-3 services free of cost included in the room charges. There was only one thing (professional photograph) which was complimentary, they cancelled that too at the last moment. The food rates at the restaurant is on the next level. One chapati of 160 and a rice plate of 750 approx. Its 5 times expensive that the restaurants outside.

Very big comfortable rooms, lots of extra space.

Poor connectivity. Bad approach road.

We like most Outdoor Activities

We didn’t like Plastic Glass for water and conjugated bathroom without necessary toiletry items.

Chef Mazhar, Bapan Das and Irshad have taken good care of our family. Overall it was pleasant stay.

Road outside the property is in very poor condition.

Location, Food, Amneties

Congested Bathrooms, stained tiles, additional charges for all good activities